Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance team is taught to immediately address all our Linux shared website hosting users’ inquiries and assistance inquiries. Through our ticket system, you will be able to submit your issue and a support crew member will, no doubt go back to to you in less than max an hour. Actually, practice indicates that the regular resolution time frame is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is delivered by a crew of capable consultants who definitely are ready to answer your question asap. You are able to get in touch with the tech support team staff by starting a technical support ticket from your Web Hosting Control Panel or by sending us an e–mail message. On business days, you may also contact us on the telephone or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a comprehensive education base into the Control Panel so you’re able to have beneficial step–by–step guidelines any time. Each area of the Control Panel features its own contextual support area having a list of how–to articles. We have also organized movies to offer you with a greater idea of precisely how to execute any given procedure.