• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to supplying a fast and proper answer to each trouble ticket sent by a customer. Our skillful client support engineers will examine your problem and will offer you the best solution. We offer a 1–hour response time guarantee for all technical support tickets. In fact, our average client support ticket response time has proven to be twenty minutes.

  • Top quality support service
  • A Topflight Help Desk Service

  • Our help desk support staff representatives possess significant experience in the Linux shared website hosting industry and are qualified enough to come up with a rapid answer to your problem. If, however, the case at hand is not within the competency of a technician, the customer support ticket will be sent to a programmer or admin for additional investigation.

  • Intuitive help center
  • An Easy–to–Browse Help Section

  • In the Web Hosting Control Panel you can find an easy–to–navigate Help section where you can find quick hints on how you can use our hosting services. You can get the answers to your questions in the F.A.Q. section, find more information in the web hosting account administration articles or watch our step–by–step video tutorials.