A lot of persons who begin using their very first web hosting account, or switch companies, frequently have queries in regard to how given tasks are performed or stumble upon obstacles when setting up different things such as e-mails, site settings, and so on. That is the reason why, many providers have prepared documentation with common questions and problems in order to help their customers obtain information swiftly and easily. Consequently, the help desk support staff representatives can focus on real problems that certain clients may be experiencing, because the solution for the minor things will already be available online and clients will be able to fix them without having to contact the customer care team. Having comprehensive documentation is vital, especially for new users without any practical experience, since the hosting service entails an array of features and many people can become puzzled about what action to take. A good knowledge base can both help you perform the tasks that you want and get to know how the web hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting that we are offering include a detailed knowledge base where you can find all you should know in regards to your web hosting account. Whether you’re aiming to set up a brand-new MySQL database, to forward a domain using an .htaccess config file or to set up an e-mail account on your desktop computer or smart phone, you can simply read our help articles and all the information that you require will be there. When you visit a specific section of your Hepsia hosting Control Panel, you will see articles that are relevant to the features that you can access through it. If you wish to check the full archive of articles and get acquainted with all the features that Hepsia is offering, or simply to read general information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our absolute best to cover any predicament that you could possibly run into, but in case you do not find the info that you require, you can always get in touch with us, as our client support engineers are on duty 24/7.