If you have ever had a shared website hosting account in the past or you have dealt with any other online service, you are probably aware from your own experience that for some things it is better to consult with a live person over the phone than to exchange support tickets or email messages. In order to know more about a service before you decide to purchase it or in case something small-scale needs to be done, for instance, it is far easier and a lot faster to do it live. When you're able to get hold of representatives over the phone, it is very likely that you're using the services of an actual website hosting provider, not just a reseller. The level of support that you'll get by phone differs between different providers - from standard issues to professional technical support. Usually most of the suppliers offer pre-sales assistance and first level phone support, while more complex technical matters are resolved via electronic mail and / or tickets.

Phone Support in Shared Website Hosting

In case you decide to get one of our Linux shared website hosting, you'll be able to contact our customer support crew over the phone for 14 hours every day. We can help you choose the perfect plan for your websites since we believe that it's better to discuss these issues with a live person. In case you already own an account, we can help you with any sales/billing questions and / or general matters, even with some tech troubles that do not involve too much time or escalation to an administrator because it will be more convenient to open a support ticket for time-consuming matters in order to have all the communication in a single place. We have telephone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and talk with our agents.